State of California — COAST Hiring Platform
Redesigning a paper-based hiring system to process 7,000 correctional officer candidates across five business units.
- UI
- UX
- Research & Testing
- Enterprise
- Govtech
- Human Resources
The Problem
Five prior attempts to replace their old process with a digital solution failed. I came onto the team with the 6th attempt over halfway done and only one screen had been built.
In six months we got the project back on schedule and delivered a fully user validated application.
Iconography & Color
We leveraged high contrast by shape and color to help users quickly identify the status of an application and prioritize their work accordingly.
Smart Filtering
High-use filters positioned above task views for quick access; advanced filters for power users.
Actionable Tables
Inline actions or edits were reserved for high volume actions (such as having to enter scores from hand written documents) and quick decision making (the table had enough context to take certain actions with confidence).
