Iconography & Color
We leveraged high contrast by shape and color to help users quickly identify the status of an application and prioritize their work accordingly.
Color was never used to describe status or state in isolation.

UI · UX · Research & Testing · Enterprise · Govtech · Human Resources
Redesigning a paper-based hiring system to process 7,000 correctional officer candidates across five business units.

We didn't have time to build out complex workflows - we relied on straightforward booleans to develop workflows that could run concurrently and consecutively.
Thoughtfully designed tables that prioritized actionable data allowed users to maintain flow when working at high volume while being able to dig deeper if they smelled a problem.
We leveraged high contrast by shape and color to help users quickly identify the status of an application and prioritize their work accordingly.
Color was never used to describe status or state in isolation.

High-use filters positioned above task views for quick access; advanced filters for power users.

Inline actions or edits were reserved for high volume actions (such as having to enter scores from hand written documents) and quick decision making (the table had enough context to take certain actions with confidence).

A team had to plan, perform, and record physical fitness testing events that happened multiple days a week across multiple locations.

Each section may have multiple users within different roles working within them, but they needed access to all the same information. Clear sections and a design principle that our primary color only be used for interactive elements helped reduce cognitive load and improve focus on longer pages. The header for each applicant helped with sensemaking and prioritization by providing context and general status.

MVP launched within 4 months; complete rollout in one year. They're handling physical fitness exams with 1,000+ candidates a month.
COAST won a "Best of California Award in Innovation" at the California Innovation Summit, summer 2024.
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