Lockheed Martin STARS

Government contracting demands precise time logging. Employees working on up to 16 projects weekly must record task hours and job codes. The existing 1985 mainframe system lacked modernization, affecting company perception and productivity.

Research encompassed employees across organizational levels. Findings revealed:

• Widespread anxiety about audits - Misconceptions about mandatory manual code entry - Leadership needed to understand the full user experience

Leadership received a comprehensive journey presentation showing user insights, prototype iterations, and lessons from failed concepts.

• Clear timesheet state communication - Whitespace and typography to enhance scannability - Auto-populated schedules to reduce entry errors - Responsive design across desktop and mobile - Manager dashboards providing oversight without micromanagement